Group of five seniors and a young man gathered around a tablet, smiling and looking at the screen in a bright room with coffee cups on the table.
Logo with a stylized power plug and the text 'Tech@Home'

Helping Residents Feel at Home with Technology

Each month, Parasol Alliance’s Tech@Home team delivers an educational session to help residents build confidence using technology.

Topics range from cybersecurity and smartphone use to artificial intelligence and more.

VIDEO TUTORIALS

Featured
Financial Scams and Social Engineering
Financial Scams and Social Engineering

You’ll learn how scammers are using social engineering, spoofed phone numbers, and even AI-generated voices to exploit trust and urgency.

How to Use Uber
How to Use Uber

From downloading the app to booking your first ride, Michael covers it all in a clear and friendly way. He also shares pro tips for safety, setting up payment, and why linking your phone number can make your experience smoother.

Malicious Emails
Malicious Emails

This episode is an overview of how to deal with malicious emails.

iPhone Control Center
iPhone Control Center

This episode is an overview of how to navigate the iPhone control center to make using your iPhone easier.

Assistive Access and Accessibility for iPhones
Assistive Access and Accessibility for iPhones

This episode is an overview of iPhone’s accessibility features and how to navigate assistive access.

Artificial Intelligence
Artificial Intelligence

This episode is an overview of artificial intelligence.

Choosing the Right Phone: iPhone vs. Android vs. Jitterbug
Choosing the Right Phone: iPhone vs. Android vs. Jitterbug

This episode is an overview of phones: iPhone vs. Android vs. Jitterbug.

Email Organization in Outlook
Email Organization in Outlook

This episode provides strategies for organizing emails in Microsoft Outlook.

Printer Basics
Printer Basics

This video breaks down the key differences between inkjet and laser printers, helping you decide which one is the best fit for your needs.

Battery Technology & Charging
Battery Technology & Charging

Ever feel like your phone dies way too fast? Or maybe your laptop can’t survive an hour without being plugged in? That’s because batteries wear out over time, but the good news is, you can slow it down!

BLOG CONTENT

Featured
How to Avoid Falling Victim to Scams Online
How to Avoid Falling Victim to Scams Online

Scammers are always looking for ways to trick people. But don’t worry! With a little knowledge, you can protect yourself and stay safe. Let’s talk about the most common scams and how to avoid them.

How Amazon Alexa Can Help Make Life Easier
How Amazon Alexa Can Help Make Life Easier

Technology can seem complicated, but it doesn’t have to be! Amazon Alexa is a simple voice-activated assistant that can help you with everyday tasks, no buttons or screens required. If you can talk, you can use Alexa!

HELPFUL INFOGRAPHICS

Featured
Don’t Fall Victim to a Phishing Attack
Don’t Fall Victim to a Phishing Attack

Here’s some tips and tricks to remember to help avoid phishing attacks.

Interested in more information about our Tech@Home Program?

  • “Our residents at Ginger Cove are not necessarily IT savvy, but our tech at home technician has been tremendous in helping the residents in every step. When it comes to computers, their phone, their TV, he's been truly amazing  and the residents love him.”

    — Michelle Elliott, Executive Assistant at Ginger Cove —

  • “If I have a senior living community that was interested in bringing on a Parasol Alliance’s Tech@Home Program, I would say it is the absolute best decision that you could make. There is not a day that goes by that I don't hear, “I'm so glad that the resident tech assistant is here.” He's a hero. He absolutely makes the residents day. Anytime that you can solve an issue for a resident, it's a good moment. They absolutely adore our Tech@Home technician. He is amazing”

    — Kristy Stoker, Director of Resident Services at ClarkLindsey —

  • “James took one look at the complicated instructions and knew exactly what to do. I cannot praise James highly enough. James was competent, knowledgeable, and thoroughly professional. It was a joy to work with him. Please know how very much I appreciate the exceptional help I received from James Peck. He is a very talented young man and a true asset for the residents of Evergreen.”

    — Resident at Evergreen —

Tell us about your experience with Tech@Home

Thank you for participating in the Tech@Home program! Your feedback is invaluable in helping us improve and tailor our services to better meet your needs.