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Assessments & Roadmaps
Technology Assessment & Strategic Roadmap
We offer a comprehensive Technology Assessment and Strategic Roadmap service tailored for senior living communities.
This process begins with a detailed evaluation of your organization's current IT environment to identify strengths and areas for improvement.
A review of corporate strategic goals
Interviews with key stakeholders
Evaluations of technology governance
Analysis of IT operations and network infrastructure
Assessment of business technology systems
Innovative Solutions
Resident Technology
Low Voltage
Optional CIS security assessment
Optional Technology Budget
Following this assessment, Parasol Alliance develops a three-year Strategic Roadmap aligned with your organization's objectives, providing a clear plan for technological advancement and optimization.
Why We’re Different
Parasol Alliance doesn’t just assess IT, we revolutionize your entire technology culture. While competitors settle for basic network checks, we deliver a powerhouse assessment that tackles business applications, governance, budgeting, and innovation, ensuring your technology drives real strategic growth. We don’t stop at insights, we deliver transformation.
AI Readiness Assessment & Roadmap
Prepare your organization to confidently adopt artificial intelligence with a clear, department-level strategy. Our AI Readiness Assessment and Roadmap identifies real opportunities, uncovers gaps, and delivers a 3-year AI enablement roadmap that aligns with your budget and long-term goals.
Department-by-department readiness scoring and opportunities
Identification of short- and long-term AI use cases
Mapping of current systems to leading AI vendor features
Strategic recommendations and timelines
3-year AI enablement roadmap
This assessment and roadmap equips your community to adopt AI strategically, enhancing operations, improving resident care, and positioning your community to lead.
Why We’re Different
Most IT providers offer tools, but we deliver strategy. As senior living experts, we understand the complexity of integrating AI into real-world environments. Our in-house technology vendor library of AI solutions, combined with deep expertise in infrastructure, business systems, and compliance, ensures your plan is both actionable and aligned with your mission.
IT M&A Assessment & Integration Roadmap
When your organization is preparing for a merger, acquisition, affiliation, or new management agreement, understanding what IT environment you’re walking into is critical. Our IT Mergers & Acquisitions Assessment delivers fast, actionable insight into the current state of infrastructure, systems, and security giving you the confidence to make informed decisions before assuming ownership.
What’s Included:
Onsite IT walkthrough and infrastructure inspection
Snapshot report of key systems, hardware, and risk areas
Fix-it priority list with clear Red/Yellow/Green categorization
Pair it with the optional Integration Roadmap to receive high-level evaluation of the M&A community’s IT systems, focusing on compatibility, redundancies, and alignment with your organization’s existing infrastructure to support seamless integration and future planning. This helps Identify overlaps, gaps, and standardization opportunities
These services are ideal for leadership transitions, management expansions, and due diligence planning. Most assessments are completed in 1–2 weeks.
Why We’re Different
While other providers rely on internal reports or basic checklists, Parasol Alliance puts eyes and boots on the ground. We evaluate real-world tech conditions (not assumptions) and deliver clarity when you need it most. With decades of senior living experience, we know how to balance urgency, integration, and operational continuity so you can move forward with confidence.
Services & Offerings
Managed Services Provider
Parasol Alliance provides full-service managed IT solutions exclusively for Senior Living communities. We deliver a comprehensive in-house technology solution for your staff across your organization, working as an extension of your community.
Our full-service IT MSP partnership includes a flat-rate, all-inclusive comprehensive range of IT services that includes:
24/7 Service Desk Support
Onsite Assistance
Expertise in Network and Systems Engineering
Skilled Business Systems Analysts
Dedicated Client Service Managers
Skilled Project Management
Innovative Technology Solutions
Our partnership goes beyond just providing IT services. We become an extension of your team, ensuring that your technology works seamlessly so you can focus on what truly matters. With our proactive approach, expert support, and commitment to innovation, we empower organizations to enhance efficiency, security, and overall operations.
Why We’re Different
Parasol Alliance isn’t just an IT provider, we are your strategic technology partner, built exclusively for Senior Living. While competitors focus on break-fix solutions, we deliver all-inclusive, flat-rate support with no hidden fees, 24/7 service, and dedicated on-site experts to ensure seamless operations. With our deep industry expertise and proactive approach, we don’t just manage IT. We optimize, innovate, and future-proof your technology so you can focus on exceptional care.
Managed Security Services Provider
Cybersecurity that ensures your community is as safe as possible for your residents and employees. Implementing a curated set of security solutions reduces your risks of cyberattacks and HIPAA compliance breaches.
MSSP services include:
Email Security Training
HIPAA Security Risk Assessment
Vulnerability Scanning
Penetration Testing
Managed Monitoring
With cyber threats evolving daily, having a proactive security strategy is more critical than ever. Parasol Alliance’s MSSP partnership provides the expertise and advanced solutions needed to safeguard your senior living community, ensuring compliance, reducing vulnerabilities, and protecting sensitive data. By prioritizing security, you can focus on delivering exceptional care and peace of mind to your residents and staff, knowing that your technology is in trusted hands.
Why We’re Different
Parasol Alliance doesn’t just protect your data, we fortify your entire Senior Living community against evolving cyber threats. While other providers offer generic security solutions, we deliver customized, industry-specific protection that ensures HIPAA compliance, reduces vulnerabilities, and safeguards your most sensitive information. With our proactive monitoring, rigorous testing, and expert-driven security strategy, you don’t just stay compliant, you stay ahead.
Resident Technology Support
Senior Living technology is becoming more complex every day, and residents of senior living communities expect increasing education to support the ever-changing landscape of technology.
Senior living communities can help ensure that their residents become familiar with the tools they need to stay connected to their family and friends, as well as community residents and staff. Increased usage of technology will keep your residents more engaged, decrease social isolation, and provide them with better quality of life and care.
Services that Parasol Alliance’s Tech@Home Resident Support program can provide include:
Move-In Setup
Technology Device Setup
Drop-In Sessions
One-on-One Support
Technology Classes
In-Room TV & Entertainment Support
Resident IT Committee Facilitation
Resident App Training
Meeting & Event AV Support for Residents & Staff
Parasol Alliance’s Tech@Home program provides an on-site solution to help your residents not just thrive but excel with technology.
Why We’re Different
Parasol Alliance’s Tech@Home program goes beyond basic tech support—we empower residents to confidently navigate the digital world. While other providers offer generic remote assistance, we deliver personalized, on-site support that fosters connection, reduces social isolation, and enhances overall quality of life. From move-in setup to hands-on training, we ensure your residents stay engaged, independent, and seamlessly connected to their loved ones and community
Technology Consulting
We specialize in technology consulting solutions tailored exclusively for senior living communities. Whether your community is looking to upgrade existing systems or implement new solutions, we provide expert guidance and hands-on support to ensure a seamless transition.
Our consulting services cover every aspect of your IT infrastructure, from strategic recommendations to full-scale implementation, with dedicated project management to keep your technology plans on track. Our expertise includes, but is not limited to:
Business Systems Analysis, Optimization, and Implementation
Networks, Systems, and Security Infrastructure
New Construction Technology Design
Comprehensive IT Strategy & Innovation
We recognize that technology is the backbone of modern senior living communities. Our goal is to help you leverage the right solutions to enhance efficiency, security, and overall operations. With our expert consulting services, your community can stay ahead of industry advancements while focusing on delivering the best possible care.
Why We’re Different
Parasol Alliance doesn’t just consult, we craft and execute technology strategies that transform senior living communities. Unlike competitors who provide one-size-fits-all advice, we deliver customized, hands-on guidance, ensuring seamless implementation and future-proof solutions. With deep industry expertise and a proactive approach, we help you optimize, innovate, and stay ahead. Your technology should work for you, not against you.
Wireless Network Design Services
Senior Living communities are embracing cloud services and modern amenities, but many are still relying on Wi-Fi networks that were originally designed just for common areas. These outdated setups simply can’t handle the growing demand from smart devices, video calls, and business systems. Parasol Alliance offers a proven 3-step process to modernize your wireless infrastructure, delivering stronger, more reliable coverage where it matters most.
Choice of remote or onsite survey
Tailored wireless plan for maximum optimization
Full cost analysis including hardware, ports, and cabling
Full implementation support
Deliverables include detailed wireless design report, clearly marked AP location and heat maps
Why We’re Different
While many companies offer wireless surveys, our difference is in the details. We specialize in senior living environments, where reliability isn’t just nice to have, it’s essential. Our process is streamlined, our recommendations are tailored, and our designs are ready to deploy. We don’t just build wireless systems, we build trust, coverage, and confidence.
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