What if you could build a fully remote MSP, dominate a niche, win dozens of culture awards, and have virtually zero turnover on your service desk? That’s exactly what Amber, CEO of Parasol Alliance, has done. In this episode, she breaks down how her team of over 80 employees — spread across 9 states — landed on the MSP 501 list at #4, all by doing things differently than most MSPs.

Here are five major lessons I learned from Amber:

✅ Culture is EVERYTHING (Especially When You’re Fully Remote)

✅ Lead with Strategy, Not Just Support

✅ All-Inclusive Pricing Builds Trust

✅ Focus on One Niche to Scale Faster

✅ Don’t Wait to Fire Underperformers

In this powerhouse episode of Health Hustle Chronicles, we sit down with Amber Bardon, the CEO & Founder of Parasol Alliance, a game-changing HealthTech company that’s transforming the senior living industry through cutting-edge technology.

Amber shares her blueprint for success, including:

💡 How she built a globally ranked IT powerhouse in a competitive industry

🔥 The leadership strategies that earned her the title of Best & Brightest CEO in the Nation

🏆 Scaling a multi-state, virtual workforce while fostering an award-winning company culture

🌍 Why innovation in senior living tech matters now more than ever

From breaking barriers in tech to leading with purpose, Amber’s story is one of vision, grit, and game-changing leadership. If you’re an entrepreneur, tech leader, or just someone hungry for inspiration, this episode is a masterclass in leveling up. 🎙️💼🚀

Amber Bardon is the Founder & powerhouse CEO of Parasol Alliance, a full-service managed technology provider that dominates the senior living industry. Under her leadership, Parasol Alliance has become a game-changer, consistently ranked among the Top 501 Managed IT Service Providers in the World for six consecutive years including an incredible #4 global ranking in 2022! Amber’s vision and relentless drive have built an award-winning culture across a multi-state, virtual workforce, earning her the prestigious title of Best & Brightest CEO in the Nation in 2024. She’s not just leading a company, she’s redefining what’s possible in tech and senior living.

In our interview, Amber shares:

✅ Her Inspiring Career Path: Navigating the tech landscape to establish a company that addresses the unique technological needs of senior living communities.
✅ Cultivating Intentional Workplace Culture: Implementing policies like unlimited time off and fostering virtual relationships to build a cohesive team.
✅ Empowering Women Entrepreneurs: Offering valuable advice for women aspiring to launch their own ventures in the tech sector.

In this engaging episode, Amber Bardon, CEO of Parasol Alliance, shares invaluable insights on how technology can serve as a powerful competitive differentiator in senior living communities. She discusses the importance of strategic assessments, fostering a positive tech culture, and the need for robust systems to adapt to the changing landscape of senior living requests and challenges.

This is Connecting the Dots: Senior Living Successwith Matt Reiners, Girl Dad, Husband, 2x Tech Co-Founder, and Senior Living Enthusiast where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry as we cover everything from resident & staff satisfaction to innovative technology, community culture, to finance & operations. If you're in the senior living industry, it's safe to say this podcast will have something for you.

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