127. Where Senior Living Tech Is Headed Next with Murry Mercier

Amber sits down with Murry Mercier from PointClickCare to talk about the current state of senior living tech and why it still feels so complicated.

They unpack the real challenges operators are facing every day. Murry shares how PointClickCare has evolved over the years, what’s coming next (including AI and new EHR experiences), and why the industry has to shift from thinking about “projects” to long-term value and sustainability.

They also dig into the bigger picture, including how leadership is what actually drives transformation. At the end of the day, the goal is better outcomes for residents and staff.

Connect with Murry on LinkedIn.