129. Technology's Growing Role in Resident Engagement with Kelly Stranburg
In this episode of Raising Tech, Matt sits down with Kelly Stranburg, Vice President of Healthy Aging and Longevity at Westminster Communities of Florida, to talk about how resident engagement has evolved and why technology is playing a bigger role than ever.
Kelly shares her journey into senior living, why truly knowing residents matters, and how technology is helping communities create more personalized experiences. From fitness equipment packed with data insights to AI-powered engagement tools, the conversation explores the opportunities, challenges, and learning curves that come with innovation.
They also discuss the impact of COVID on technology adoption, how communities can evaluate ROI through both financial returns and resident impact, and why technology skills are becoming essential across every department in senior living.
Tune in for an honest conversation about resident engagement, innovation, and the future of technology in aging services.
Connect with Kelly on LinkedIn.