92. Resident Exclusive Miniseries- Financial Scams and Social Engineering

In this resident exclusives episode, James Peck walks you through the alarming rise of financial scams—especially those that target older adults. You’ll learn how scammers are using social engineering, spoofed phone numbers, and even AI-generated voices to exploit trust and urgency.

James breaks down the top three scam types hitting communities hardest:

1. Bank impersonation calls

2. “Family emergency” voice scams

3. Tech support refund scams

Each segment includes real-life examples and actionable steps residents and families can take to stay safe.

Key Takeaways:

• Scammers “hack trust,” not devices

• Why you should never share 2FA codes over the phone

• AI voice cloning is real—and dangerous

• Simple steps to verify if a call or message is legit

• Why tech education is critical in senior living communities

Resources Mentioned:

• FTC Report Fraud

• Imposter Scam Info from USA.gov

• Fake Emergency Scams from the FTC

• Learn more about Tech@Home services: www.parasolalliance.com

Empower yourself with knowledge and stay ahead of today’s digital threats.