If you’ve ever had your mom forward you an email from a “Nigerian prince” or your dad call in a panic because his computer “got hacked,” you’re going to love this one. 

On the latest episode of Raising Tech, I sat down with Kitboga—YouTube legend, master scam-baiter, and (unofficial) modern-day Avenger. I’ve had his videos playing in the background during more late-night email marathons than I’d like to admit. Talking to him live? Next level. 

As AI becomes increasingly embedded into collaboration platforms like Microsoft SharePoint, OneDrive, and Teams, healthcare and senior living organizations face a new challenge: maintaining HIPAA compliance in an AI-augmented ecosystem. With the introduction of Microsoft 365 Copilot, how can organizations that handle protected health information (PHI) leverage these tools without violating compliance regulations?

In senior living, the ultimate goal is to provide the best care and experience for residents. But behind the scenes, your business systems are only as powerful as the data that feeds them. If your systems are running on outdated, duplicated, or siloed data, it can undermine everything from financial reporting to resident care planning.

Let’s talk about why clean data matters and how data warehousing, data lakes, and cleanup strategies can set your organization up for long-term success.

Email compromises are one of the most common cybersecurity issues, and if your account is hijacked to send out mass spam emails, acting quickly is critical. If you’ve confirmed that these emails are not being sent by you intentionally, follow these steps immediately.

You Can’t Secure What You Don’t Understand

What if you could build a fully remote MSP, dominate a niche, win dozens of culture awards, and have virtually zero turnover on your service desk? That’s exactly what Amber, CEO of Parasol Alliance, has done. In this episode, she breaks down how her team of over 80 employees — spread across 9 states — landed on the MSP 501 list at #4, all by doing things differently than most MSPs.

Here are five major lessons I learned from Amber:

✅ Culture is EVERYTHING (Especially When You’re Fully Remote)

✅ Lead with Strategy, Not Just Support

✅ All-Inclusive Pricing Builds Trust

✅ Focus on One Niche to Scale Faster

✅ Don’t Wait to Fire Underperformers

The clock is ticking! On October 14, 2025, Microsoft will officially end support for Windows 10. That means no more security updates, bug fixes, or technical support. If your senior living community is still running Windows 10, now is the time to take action to ensure security, compliance, and operational efficiency.